Fluidscapes Careers
IT Administrator
1
Position
7
Experience
Fluidscapes Consultants is an IT & management servicing company that is engaged in providing a plethora of solutions using the ever-expanding gamut of digital technology. Incorporated in 2017, Fluidscapes has achieved remarkable milestones, emerging as a leader in its field with a dedicated team of over 300 employees and a portfolio of prestigious customers. We have Identified the following areas for our focused attention to climb further on the growth scale:
- Technology enabling: Efficiency optimization of organizations via technology
- Web-development / UI/UX: Mobile and Web App development
- Digital marketing: End-to-end digital campaign handling
- Online Reputation Management
- On-Ground campaign outreach
- Inventory Management Services
- Financial Management Services
Going with our commitment to providing innovative solutions to our customers in a time-bound manner, our HR practices offer the best employee experiences and ensure picking deserving candidates for employment based on skill, creativity, agility and integrity.
We are not stereotyped in our recruitment process but are open to people with experiences in other fields or even with no experience. Anyone with talent and an appetite to learn will have ample growth opportunities at fluidscapes.
Job Description:
- When compiling an IT Support job description, here is a selection of duties to include Install, upgrade, support and troubleshoot Windows OS, Microsoft Office and any other authorised desktop applications.
- Working experience in installing, configuring and troubleshooting UNIX /Linux based environments Install, upgrade, support and troubleshoot for printers, computer hardware, and any other authorised peripheral equipments.
- Troubleshooting network connectivity in a LAN/WAN environment Requesting and coordinating vendor support Customize desktop hardware to meet user specifications and site standards.
Responsible for the daily/weekly/monthly basis system backup
- Familiarity with remote desktop applications and help desk software (e.g. AnyDesk, TeamViewer).
- Maintains I.T. records and tracking for the area of responsibility.
- Specialized technologies, such as applications, tools, systems and databases.
- Data and network security, backup and data recovery.
- Ability to provide step-by-step technical help, both written and verbal.
- Install, configure, test and maintain middleware web services, database services, and application software and management tools.
- Install, upgrade, support and troubleshoot Web Server related problems running on IIS, Apache, etc.
- Experience with FTP, FTPS, SFTP software.
- Great problem-solving skills with the ability to see the challenge through.
- Excellent problem-solving and communication skill hands-on experience/expertise in virtualization.
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
- Experience in designing, implementing and updating IT policies.
- Experience in drafting IT documentation.
- Creating presentation and POC for new IT projects.
- Review, analyse to perform downtime maintenance.
- Perform fit-gap analysis in IT.
- Understanding of IT and data security.
Job Requirement:
- Candidate having experience of more than 7 years.
- Good knowledge in networking, L1 troubleshooting, Servers, Firewall, different OS.
- Hands-on experience with Windows/Linux/Mac OS environments.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and troubleshoot basic technical issues.
- Familiarity with remote desktop applications and help desk software (e.g. AnyDesk, TeamViewer).
- Excellent problem-solving and communication skills.
- Ability to provide step-by-step technical help, both written and verbal.
- BE/BTech degree in Information Technology, Computer Science or relevant field.
- Additional certification in Microsoft, Linux, Cisco or similar technologies is a plus.
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