Fluidscapes Careers

Exec. Head - Media Engineering and Technical Operations

Mumbai

Position

4-6

Experience

Fluidscapes Consultants is an IT & management servicing company that is engaged in providing a plethora of solutions using the ever-expanding gamut of digital technology. Incorporated in 2017, Fluidscapes has achieved remarkable milestones, emerging as a leader in its field with a dedicated team of over 300 employees and a portfolio of prestigious customers. We have Identified the following areas for our focused attention to climb further on the growth scale:

Technology enabling: Efficiency optimization of organizations via technology
Web-development / UI/UX: Mobile and Web App development
Digital marketing: End-to-end digital campaign handling
Online Reputation Management
On-Ground campaign outreach
Inventory Management Services
Financial Management Services

Going with our commitment to providing innovative solutions to our customers in a time-bound manner, our HR practices offer the best employee experiences and ensure picking deserving candidates for employment based on skill, creativity, agility and integrity.

We are not stereotyped in our recruitment process but are open to people with experiences in other fields or even with no experience. Anyone with talent and an appetite to learn will have ample growth opportunities at fluidscapes.

Job Description:

Role Overview

The Head / Manager – Media Engineering & Technical Operations is responsible for leading and managing the department’s end-to-end technical ecosystem, including broadcast engineering, IT infrastructure, streaming systems, studio technology, and operational reliability.

This role ensures seamless execution of live and recorded broadcasts, robust IT systems, scalable technical workflows, and continuous process improvement while maintaining high standards of quality, security, and compliance.

Key Responsibilities

1. Broadcast Engineering Oversight

Oversee all broadcast systems including PCR, MCR, live switching, OB setups, and studio infrastructure.
Ensure uninterrupted live operations and transmission reliability.
Maintain high broadcast quality standards across audio, video, and signal integrity.
Supervise installation, calibration, and maintenance of broadcast equipment.
Ensure redundancy planning and backup systems are fully operational at all times.

2. IT & Infrastructure Management

Oversee servers, storage systems, networking, firewalls, and internal IT infrastructure.
Ensure high availability, performance, and security of all digital assets and systems.
Lead and streamline IT support services for internal teams.
Manage cloud integrations, streaming backends, and digital media workflows.
Implement and monitor cybersecurity protocols and data protection measures.

3. Media Systems & Technology Integration

Design and implement scalable technical workflows for production and post-production.
Evaluate, recommend, and deploy new media technologies aligned with business growth.
Oversee streaming infrastructure including RTMP workflows, CDN integrations, and encoding systems.
Standardize automation systems to improve operational efficiency.
Ensure seamless compatibility across production, broadcast, and digital distribution platforms.

4. Operational Excellence & Risk Management

Develop and implement SOPs for all technical and engineering operations.
Establish preventive maintenance schedules to minimize system downtime.
Conduct technical risk assessments for live events and critical broadcasts.
Develop disaster recovery and business continuity plans.
Ensure adherence to regulatory, compliance, and technical standards.

5. Team Leadership & Capability Building

Lead and manage engineering, broadcast, IT, and technical operations teams.
Conduct performance evaluations and create skill development roadmaps.
Foster cross-functional collaboration with production, editorial, and operations teams.
Identify training needs and ensure continuous technical upskilling.

6. Vendor & Budget Management

Manage vendor relationships for broadcast equipment, software, and technical services.
Oversee technical procurement and infrastructure investments.
Optimize cost efficiency while maintaining operational quality.
Negotiate and manage AMC contracts and technical service agreements.

Job Requirement:

Qualifications & Experience

Bachelor’s or Master’s degree in Media Engineering, Electronics, IT, or a related field.
10- 15+ years of experience in broadcast engineering, media technology, or technical operations.
Strong knowledge of broadcast workflows, networking infrastructure, streaming technologies, and cloud systems.
Proven leadership experience in managing cross-functional technical teams.